FinTech Insight

School Payments Need a Makeover: It’s About More Than Just Money

School Payments Need a Makeover: It's About More Than Just Payments In this episode, "School Payments Need a Makeover: It's About More Than Just Payments​", of Talking Success, The Best Fintech Podcast, Darren Franks sat down with Theo Kitshoff, CEO of Sticcit, to talk about fixing school payments

School Payments Need a Makeover Its about more than just money

School Payments Need a Makeover: It's About More Than Just Payments

School Payments Need a Makeover Its about more than just money

Aggregation beats app sprawl

Theo’s team took the approach that wins in most complex ecosystems: aggregate the payment rails and give the school one relationship and one source of truth. In practice, that means:

  • Support both card-present payments (terminals or softPOS) and e-commerce flows
  • Accept whatever the parent prefers: cards, EFT, instant rails like PayShap, and even tokenised balances where appropriate
  • Integrate directly into the tools schools already use for admin, communications, ticketing, pre-ordering, vending, printing and more, rather than trying to replace every system on campus
  • Consolidate reporting and settlements so finance teams reconcile once

The thinking is similar to how a PayFac or gateway behaves in retail e-commerce, but tailored to school realities. If you run a school on d6 today, you’ve likely seen how a partner integration can bring payments into the daily flow without another app for parents to download. d6+1sticitt.co.za

For parents, the litmus test is simple: can I pay for everything in one place, without guessing which app or reference to use this time? When the answer is yes, collections go up and admin time goes down.

The philosophy behind the product: it’s not about money

Underneath the product choices sits a clear philosophy that came through strongly in our conversation: financial education shouldn’t start with “budgeting and bank accounts.” It should start with value.

Theo’s take is refreshingly human:

  • Teach kids to do something useful for someone else. Money is a reference for value, not the point of life.
  • When kids handle money, nudge them toward delayed gratification and value-for-money decisions rather than rewarding consumption.
  • Build habits: plan, save, invest and give. Giving is especially powerful because it breaks the “money owns me” spell early.

Where does this connect back to school payments? On campus is often the first time a child spends independently: R20 for a toastie, a top-up for a bus trip, a digital ticket for a match. If the parent-child money conversation is embedded in those everyday moments, you can “teach without preaching.” The tool becomes the curriculum.

Why this matters now in South Africa

Two things are changing fast in the local landscape:

  1. Instant payment rails are maturing. PayShap is now widely available in banking apps, making small-value transfers faster and easier, with proxy IDs tied to a mobile number. That’s tailor-made for parent-to-school and parent-to-vendor flows under R3,000, especially when you want real-time confirmation and fewer stray EFT references. payshap.co.zaInvestecACI WorldwideTechpoint Africa

  2. Digital assets are entering the mainstream conversation. South Africa’s regulators continue to clarify the treatment of crypto assets and explore frameworks touching stablecoins and bank exposures. On the industry side, rand-pegged stablecoins such as xZAR and newer yield-bearing models like yZAR are experimenting with compliant use cases. While this is not the core of school payments today, it opens interesting future options for settlement and programmable allowances once rules are firm. South African Reserve Bank+1xzar.co.zaCitywire

The big idea: payments are becoming a commodity, so value shifts to what surrounds the transaction. For schools, that means collections efficiency, safer campuses, cleaner finance ops, and better parent experience. For families, it means money habits that reduce anxiety and help kids focus on purpose, not just purchases.

From “collecting cash” to “supporting learning”

If the only outcome of a payments overhaul is that the school can accept cards at the admin office, you’ve missed the point. The real win looks like this:

  • One merchant relationship and one dashboard for every collection stream: fees, levies, tickets, sports, tours, donations, tuck shop, printing, vending and ad-hoc campaigns.
  • Lower leakage because more parents actually pay, and you nudge them to the right method at the right moment.
  • Simple reporting that maps cleanly to your GL and audit trail without five exports and a late-night pivot-table party.
  • Fewer apps for parents and clear payment choices that reflect how they already bank today.
  • On-campus safety because less cash is circulating and learners can pay with wearables, cards or phone.

Multiple providers in South Africa promise pieces of this puzzle. Some focus on cashless tuck shops and pre-orders. Others handle ticketing, QR payments or integrated POS. The difference in Theo’s approach is aggregation + deep school integrations, which is why you see them embedded in d6 rather than trying to replace it. That pattern, not any single feature, is the unlock. mytuckshop.co.zalunchcard.co.zaallxs.co.zad6

What “good” looks like for parents

Parents don’t wake up wanting a new wallet. They want fewer headaches. Here’s what a parent-friendly school payments experience should deliver:

  • One consistent payment surface. Whether you’re paying for an excursion or topping up lunch, it feels the same.
  • Real-time confirmation so you aren’t emailing proof of payment to an overworked secretary.
  • Controls for kids that match your rules: spend limits, category limits, auto top-ups, and the ability to lock a card or tag quickly.
  • Receipts and history in one place for tax season or custody admin.
  • Choice of rails so you can pay the way you already do, including instant rails for small amounts.

Parents also want less cognitive load. If your school uses ten apps, no payment platform can fix that alone. But a smart aggregator can drastically reduce the number of places you need to open your wallet.

The KPI shift schools and vendors need to make

One line from Theo stuck with me: “A recurring active user can’t be the KPI anymore.” In other words, counting transactions or registered users is not proof you’re adding value.

In a world where payments are table stakes, the better questions are:

  • Did collections rates improve without more staff time?
  • Did parents engage more and complain less?
  • Did the finance office close month-end faster with fewer errors?
  • Did on-campus cash shrink and safety improve?
  • Did learners demonstrate healthier spend patterns over time?

Those are outcomes you can feel on campus.

Youth banking, regulation and the “fit for purpose” test

South Africa is a highly regulated market, and rightly so. Any serious player in this space must work with sponsor banks, meet scheme requirements and align with the Reserve Bank’s evolving stance on crypto, instant payments and e-money-like constructs. The takeaway for schools isn’t the alphabet soup of licenses. It’s the discipline of shipping innovation that passes a “fit for purpose” test:

  • Safe by default
  • Transparent pricing
  • Clear data ownership and privacy handling
  • No lock-in gimmicks that create hidden costs later
  • Aligned with the school’s existing systems and workflows

Regulation is not a blocker to good design. It is the guardrail that prevents quick hacks from becoming expensive clean-ups later. If your partner is actively engaging the policy conversation and shipping in step with it, you’re in better hands. South African Reserve Bank+1

Financial education that meets kids where they live

Textbooks that explain ATMs and cash counting have their place, but they miss where kids are actually learning about value. That learning happens:

  • At the tuck shop queue when a child chooses between a sugary combo and a filling option that stretches their balance to Friday
  • On a sports tour when per-day limits teach planning
  • During a ticketed event when the learner sees how money flows into a team fund
  • In a class donation drive where giving something up for a shared goal feels good

The right product design turns those moments into micro-lessons. It nudges parents and kids into short, useful conversations about trade-offs, saving for something they care about and doing more than consuming.

What the next five years could look like

If we fast-forward to 2030, here’s a realistic picture for South African schools:

  • Payments are invisible. Tap, scan, click or pre-order, it all settles the same way and lands in one ledger view. Fees use one set of rails, micro-spend uses another, but finance doesn’t feel the difference.
  • Closed-loop where it helps, open where it matters. Wearables or student cards might be the norm on campus for safety, but parents always have open payment choices.
  • Instant rails by default for small-value items. Expect PayShap or its successors to power everyday parent-to-school flows, with proxy IDs replacing long references. payshap.co.za
  • Programmable allowances. As regulatory clarity expands, you’ll see safe, tokenised balances for specific use cases, built with bank partnerships. Think of it as “smart pocket money” with rules parents set once. South African Reserve Bank
  • Outcome KPIs. Schools and providers report on learning-adjacent outcomes, not just transactions.
  • Real collaboration. Ticketing, pre-order, uniform and activity platforms plug into a shared payment backbone instead of each reinventing the wheel.

None of this requires sci-fi. It requires focus: doing payments extremely well, integrating respectfully with the systems schools already trust, and refusing to add another app unless it obviously reduces friction.

Practical steps for school leaders

If you run a school or sit on a governing body, here’s a short checklist to start moving from payment sprawl to payment sanity:

  • Map your flows. List every way money enters or exits your school today. Include the platforms, the merchant of record, settlement timing and who reconciles it.
  • Pick an aggregator, not another app. Your goal is one relationship that consolidates rails, reporting and support.
  • Integrate where you live. If your team is on d6 or a similar platform, prefer providers that integrate there, rather than asking parents to manage a standalone tool. d6
  • Measure the right things. Track collection rate, days to reconcile, number of parent complaints and cash on campus.
  • Design the parent experience. Default to common rails like card and PayShap. Don’t force wallets unless they unlock a safety or control benefit you can clearly explain. Investec
  • Layer in learning. Use on-campus spend as a gentle way to build habits: limits, saving goals and a little giving.

Build for people, not payments

Payments are simply how value moves. The moment a school stops wrestling with payment plumbing, it can get back to the real work of building vibrant learning environments. Parents breathe easier. Kids learn healthier money habits without a lecture. Vendors focus on service, not slips.

That’s the future Theo and team are betting on. It’s not about the flashiest rail or the newest wallet. It’s about making the school economy work for the humans in it.

FAQ's

Sticitt is a South African payments platform designed specifically for schools and the education ecosystem. It consolidates multiple payment methods, like card, EFT, PayShap, or wallets, into one system so parents, learners, and schools don’t need to juggle several apps or accounts.

Sticitt is built for four groups:

  • Schools that need to manage collections for fees, events, tuck shops, tickets, and tours.
  • Parents/guardians who need a simple way to pay for all school-related expenses in one place.
  • Learners who can transact safely on campus without carrying cash.
  • Vendors and service providers (like tuck shops, uniform suppliers, or event organisers) operating in the school ecosystem.

Instead of focusing on a single use case (like a tuck shop wallet or ticketing app), Sticitt acts as an aggregator. That means one relationship, one platform, and one reporting view for the school, and one consistent payment experience for parents. It also integrates with existing school admin systems like d6.

  • Sticitt isn’t just about collecting payments. By giving learners controlled ways to transact on campus (e.g., with limits, parent oversight, and digital records), it creates natural opportunities for parents to teach kids about value, saving, and responsible spending from a young age.

Yes. Sticitt works with regulated financial partners and banks in South Africa to ensure compliance with local payment and banking regulations. Transactions are encrypted, and schools benefit from reduced cash handling, which improves campus safety and lowers admin risk.